This privacy policy establishes the terms under which our company, acting as the data controller in compliance with the General Data Protection Regulation, collects, stores, uses, and processes your personal data when you visit or utilize the website at www.jokollia.com.

 

At www.jokollia.com, we prioritize the protection and preservation of personal data, implementing necessary technical measures and adhering to applicable laws. The trust of our customers, partners, and suppliers is of utmost importance. This policy aims to inform individuals about the data collected for their service, share information on offers and new services. www.jokollia.com reserves the right to modify and update this privacy notice as deemed necessary, with amendments taking effect from the moment they appear electronically on the website www.jokollia.com.

 

Basic Principles of Personal Data Protection

Respecting your fundamental rights and ensuring the protection of your privacy are our top priorities. When processing your personal data, we adhere to the following principles:

• We subject your personal data to lawful processing and maintain transparency in how we handle it.

• We collect and process your data only for specific, clear, and lawful purposes, as described in this policy, and do not process them in a way that is incompatible with these purposes.

• We process your personal data only to the extent that is adequate and relevant to the stated purposes, limiting processing to the necessary extent.

• We process your personal data with security measures in place, using appropriate technical or organizational means.

• We do not intend to process your personal data for purposes other than those for which they are collected.

• Any consent and the provision of Personal Data under this policy are entirely voluntary, with generally no detrimental consequences if you choose not to give your consent or provide your Personal Data.

• Your personal data will not be used for automated decision-making, including profiling.

• We do not disclose or transmit your personal data to third parties without your consent, unless permitted by law or our contractual agreement with you.

• We do not transfer your personal data to a third country or international organization without a decision by the European Commission based on the General Data Protection Regulation.

• We comply with all applicable laws and legal obligations as data controllers.

To protect the data we process, we implement appropriate technical and organizational measures, including internal security policies, staff training, and advanced technologies ensuring data security (e.g., SSL certificate, encryption, certified hosting providers). Security measures are regularly monitored and updated in accordance with information security and data protection principles.

 

Data We Process and the Purpose

As a general rule, we collect and process data from visitors/users of www.jokollia.com only when provided directly and voluntarily. Mere visits to the website do not necessarily imply data processing, except in two cases: data collected through cookie files and certain data collected automatically during your visit.

 

Types of Collected Data

During your:

• Access and use of www.jokollia.com:

  • IP address.

  • End-user device data.

  • General communication data.

  • Browsing data.

  • User preference information regarding www.jokollia.com services.

• Communication with the company via the contact form on www.jokollia.com:

  • Name and surname.

  • Email address.

  • Contact phone number.

• Provision of services:

  • Address and contact details.

  • Tax and invoicing information.

 

Purposes and Legal Bases of Data Processing

3.1 The personal data required for navigating and using www.jokollia.com are collected and processed by us in compliance with the General Data Protection Regulation for the following purposes:

• Ensuring the technical capability for the smooth operation of the website www.jokollia.com.

• Enhancing the user-friendly operation of www.jokollia.com.

• Improving your online experience while navigating and using the website www.jokollia.com.

3.2 The personal data required for providing our services within the scope of our contractual relationship are collected and processed by us in accordance with the General Data Protection Regulation for the following purposes:

• Fulfilling our contractual obligations towards users and customers.

• Immediately, adequately, and effectively providing our services.

• Utilizing data for tax purposes, invoicing, and as proof of the delivery of ordered products/services.

• Communicating with our customers to execute our services and address any issues.

• Improving, managing, and reviewing our products and services to best meet the needs of our customers.

• Managing, organizing, and operating our business.

• Managing our customer base.

3.3 www.jokollia.com collects and processes your personal data exclusively for the purposes mentioned above and only to the extent that is absolutely necessary for effective servicing. The collected data is relevant, appropriate, and does not exceed the requirements for the aforementioned purposes, while we strive to keep it accurate and updated. Furthermore, your data is retained only for the period required to achieve the purposes for which they are collected and processed and is subsequently deleted.

 

Data Recipients

4.1 www.jokollia.com does not transfer your personal data nor connect its database with third parties, public authorities, or other organizations for financial or other estimation purposes.

4.2 For the execution of the purposes mentioned in this notice, www.jokollia.com may provide access to or transmit the following types of your data to the following processors:

• Your financial information with the credit institutions with which we collaborate each time to process payments to and from bank accounts.

• Your personal data to the Internet service provider and data hosting provider for hosting purposes.

• Your personal data to the responsible parties for the maintenance and support of our information technology for the smooth operation of the Website and our information and communication systems.

• Your personal data to the company’s accountants in the context of the management of our financial transactions.

4.3 The processing of your personal data by the above-mentioned data processors is carried out under our control and instructions and is subject to the same data protection policy or at least the same level of protection policy.

4.4 In the event that we are legally bound to do so by a court or other administrative authority and in any other case, www.jokollia.com may transfer your personal data to public authorities to the extent determined by law.

 

Data Security and Confidentiality

In order to ensure the proper use and integrity of your personal data and to prevent unauthorized or accidental access, processing, deletion, alteration, or other use, www.jokollia.com implements appropriate internal policies and takes all appropriate organizational, technical, physical, logical, and procedural measures, in accordance with applicable laws and regulations.

The duration of storing your data depends on the type of information we collect from you. The information deemed necessary during your registration, such as name, surname, email address, and year of birth, is retained for as long as your registration as a user-member of our website remains active. Other information provided by you during Account Creation is anonymized and used for statistical analysis. Throughout each use, we will make every effort to ensure the security of your information, having already implemented all necessary technical and organizational measures for this purpose.

If deemed necessary to comply with legal or regulatory obligations, to resolve disputes, or to enforce terms and conditions of use, some of your data may be retained as required, even if your account has been closed or there is no longer a need to provide services to you.

Your Rights

Regarding your rights concerning your data, you can exercise the following, based on the General Data Protection Regulation:

• Right of access: You can request information about the processing of your personal data.

• Right of rectification: You can request the correction or completion of your data.

• Right to erasure: You can request the deletion of your personal data.

• Right to restriction of processing: You can request the limitation of the processing of your data.

• Right to object: You can object to the processing of your data based on our legitimate interests (marketing) or public interest.

• Right to data portability: You can request the data you have provided to us in a structured, commonly used, and machine-readable format, provided this is technically feasible under the provisions of the GDPR.

In the event of a data breach, we are obliged to inform you without undue delay, especially if it poses a high risk to your rights and freedoms. We are required to respond to your request immediately and no later than within one month. If necessary, taking into account the complexity and number of pending requests, this period may be extended by a further two months. In any case, we will inform you as soon as possible and, within one month of the submission of your request, about the progress and the reason for any delay in its satisfaction.

If your requests are manifestly unfounded or excessive, particularly due to their repetitive nature, www.jokollia.com may either impose a reasonable fee or refuse to act on your request.

If you believe that we are not complying with the personal data protection legislation, you have the right to file a complaint with the competent supervisory authority (in Greece, the Hellenic Data Protection Authority).

To exercise your aforementioned rights, you can contact us at the email address info@jokollia.com and file a complaint with the Hellenic Data Protection Authority (postal address: 1-3 Kifisias Avenue, 115 23 Athens, telephone: 210 6475600, email address: contact@dpa.gr) if you believe that the processing of your personal data violates the applicable law on personal data protection.

Social Media Channels

www.jokollia.com has official accounts on the following social media platforms:

• Facebook

• LinkedIn

• Instagram

The purpose of processing for all the data we collect about you, whether anonymized or not, is to provide updates about our content or to communicate with you, responding to the messages you send us. The legal basis for processing is your consent. You provide your consent by liking or following our pages, and you can easily revoke it in the same way (unlike, unfollow). Your consent implies acceptance of our data protection policy, which is provided in a visible and easily accessible location on each respective page. If you do not agree with our policy, you should revoke your consent accordingly (unlike, unfollow).

 

Policy Changes and Updates

Ensuring the effective protection of your personal data requires the ongoing monitoring of our policies and procedures. Additionally, our commitment to providing enhanced services means that we are consistently working to improve our practices and incorporate new ones, always with a focus on respecting your personal data. Consequently, this policy for the protection of personal data may undergo modifications at any time and without prior notice. Adhering to the principle of transparency, we pledge to keep you informed of any significant changes to our policy. Nevertheless, it is advisable to regularly review our policy, as the use of our services implies your acceptance of it.

 

Questions?

If you have any questions about our Policy or the way we process your data, you can contact us by sending an email to info@jokollia.com.

Top of Form